• Service Foreman

    Job Locations US-TX-Odessa
    Job ID 2019-1219
  • Overview

    Summary: Supervise shop personnel in the day-to-day tasks that are necessary in servicing or remanufacturing equipment according to company quality and safety standards in order to meet production line objectives.


    Essential Duties and Responsibilities include the following. Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.

    • Oversees and supervises individuals and work teams in the performance of a variety of work activities.
    • Evaluates efficiency of work processes and identifies and implements process improvements to optimize productivity.
    • Provides on-the-job skills and quality standards training to both new and seasoned employees in order to ensure that learning and self-development opportunities exist for production staff.
    • Meets with teams and lead workers to inform them of daily, weekly, monthly production goals.
    • Work and communicate directly with UEM customers and UEM Product Support Manager during equipment evaluation, repair, and testing to determine the scope of work and timeline of repairs
    • Coordinate production meetings with the UEM Product Support Manager to provide timely updates to UEM customers as to the status of equipment and work orders
    • Work with UEM Buyer to determine material requirements and proper inventory levels to maximize shop efficiency
    • Maintain all equipment documentation throughout the complete process of the assembly or service work.
    • Plan, facilitate, and execute a weekly work schedule to optimize the resources and personnel available with minimal instruction.
    • Monitor hours worked per project to ensure project productivity and efficiency.
    • Monitor performance of assigned employees; provide recognition, positive reinforcement, or disciplinary actions as needed with the consultation of UEM Product Support Manager
    • Complete DOT inspection and auxiliary reports after unit inspection is completed.
    • While primary role is supervisory in nature, may be required to perform duties of assigned employees.
    • Ensure proper safety training, regular meetings and resources are provided to personnel to support adherence to health and safety procedures.
    • All other duties as assigned. 


    To perform the job successfully, an individual should demonstrate the following competencies:


    • Shows excellent interpersonal skills through listening, understanding and responding to the questions and needs of staff.
    • Supports the team’s efforts to succeed by motivating staff to achieve production goals and prioritizing and planning work activities.
    • Contributes to a positive team environment by leading by example through commitment, respect and communication.
    • Demonstrates quality work through accuracy, thoroughness and attention to detail of own work and evaluating the work of other staff.

    • Exhibits efficiency in problem solving skills and trouble shooting by identifying and resolving problems in a timely manner to ensure deadlines are met.
    • Strives to continuously build knowledge and skills and share expertise with others.
    • Commitment to a standard of excellence in customer service.

      Shows adaptability by effectively responding to frequent change, delays, or unexpected events.

    • Exhibits superior dependability by consistently arriving to work on time and as scheduled.
    • Demonstrates professionalism by acting with integrity, high moral standards and personal accountability.
    • Shows organizational support by consistently following policy and procedures.


    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • High school diploma/general education degree (GED) or equivalent combination of education and experience is required.
    • A minimum of 5 (five) years of experience as a supervisor/foreman of 20+ people.
    • Ability to manage complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
    • Prefer candidates with the following experience: engine rebuilding/repairing, power transmissions, mechanical and hydraulic repairing and rebuilding, general knowledge of electrical, air systems and hydraulic systems, and the Oilfield equipment service industry.
    • Possess knowledge in both Microsoft Excel and Word programs.
    • Basic understanding of EPA, OSHA, and day-to-day facility maintenance.

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Ability to frequently lift up to 50 lbs.  Able to lift 65 lbs. from floor to shoulder level occasionally.
    • Ability to frequently exert the pound force limits for push/pull 50lb f (no wheels) or 100lb f (wheels).
    • Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands and fingers. 
    • Requires crawling and working in narrow spaces.
    • Requires frequent repetitive movements, i.e. hammering, turning wrenches, screwdrivers and impact tools.
    • Manual dexterity sufficient to work with fingers.
    • Normal vision with or without corrective lenses.
    • Exposed to cold, heat, noise mechanical/electrical fume or odor.
    • Will be required on occasion to work more than 8 hours on one shift.Will be required to work at a minimum height of four feet off of the ground.


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